Privacy Policy

1. Introduction

Grappos, LLC (“Company,” “us,” or “we”) respects the privacy of the visitors to the Grappos website (“website” or “site”). This privacy policy (“privacy policy” or “policy”) is an agreement between the Company and you, as the user of the Grappos website (“you”). This agreement tells you when this policy is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this policy, and the steps we take to ensure that your personal information is protected.

2. Agreement To Terms Of Privacy Policy And Terms Of Use

All activities in which you may engage on this website are voluntary. You are not required to provide any personal information to us unless you choose to provide us your information by completing and submitting your information to us through our Contact page on the website. If you do not agree with the terms of this policy or other terms of use on this website, then you should immediately exit this website and discontinue using the site, and certainly refrain from submitting your information through our Contact page. If you do not agree with the terms of our privacy policy and our terms of use posted on our Terms & Conditions page, please do not provide us with personal information, and leave this website. The terms of use of this site are expressly incorporated herein by reference and made a part of this policy. By using the Grappos website, you signify that you agree to the terms of this privacy policy as well as to our terms of use.

3. Effective Date Of And Changes To Privacy Policy

This privacy policy is effective as of January 24, 2020, and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the website or we otherwise notify you of the changes. We reserve the right to change this privacy policy at any time. Changes, modifications, additions, or deletions will be effective immediately on their posting to this site. You should check this policy periodically as its terms may change from time to time. Your continued use of the site after we post any such modifications will constitute your acknowledgment of the modified policy and your agreement to abide and be bound by the modified policy. We will also revise the “last updated” date found at the end of this privacy policy when we post changes to it.

4. Policy Applicable To Online Activities Only

The privacy policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond the control of Grappos, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online privacy policy only applies to information collected through this site. This privacy policy does not apply to any information we may collect from you in any place other than this website.

5. Personal Information We May Collect

We only request the information categories listed in our Contact form. If you do not provide the requested personal information, you can still view the pages located at the Grappos site. We do not collect personally-identifying information about you unless you voluntarily submit that information to us, such as through our Contact page or by emailing the Company directly.

By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other services provided by us, provided that, we will not give your email address to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy. Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as non-confidential and non-proprietary. Except to the extent expressly covered by this policy, anything you transmit may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.

6. General Information We May Collect

There may be other instances in which we collect information from you that is more general in nature (“general information”). Such information may include your Internet Protocol (IP) address, which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, which includes the World Wide Web. Your computer has an IP address, which is required in order for you to communicate with others via the Internet. Such general information, including the click stream data and cookies, as mentioned below, may be collected from you whenever you access the site, whether or not you provide us with any other personal information.

A set of website features may be accessible from web-enabled mobile devices. The intent is to provide screens that are optimized for the size of the screen and operating systems. On some devices, functionality may be limited. If you access this website through a mobile device, then we may collect information about your mobile device whether or not you provide us with any other personal information.

6.1. Your rights under the California Consumer Privacy Act of 2018 (CCPA):

We only accept contact information from persons looking to do business with us, such as wineries. We do not accept contact information from individual consumers and will delete such information once we determine that a consumer has inadvertently provided such information to us through the Contact page. Consequently, the CCPA does not apply to our use of personal information.

6.2. Click Stream Data

As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a web site’s server. Clickstream data can tell us the type of device and browsing software you use and the address of the web site and server address from which you linked to the Grappos site. We may collect and use clickstream data to anonymously determine how much time visitors spend on the Grappos site, how visitors navigate throughout the Grappos site and how we may tailor the Grappos site to better meet consumer needs. This information will be used to improve the Grappos site and our services. Any collection or use of clickstream data will be anonymous and aggregated, and will not intentionally contain any personally identifiable information.

6.3. Cookies

A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. We may store some information on your device or device hard drive as a “cookie” or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices etc.) to collect data related to usage of the Grappos site and for the purpose of facilitating and enhancing your communication and interaction with the Grappos site. Many web sites use cookies and similar technologies for these purposes. We use this information internally, to help us maintain and enhance the efficiency and usefulness of the Grappos site. We may also use and place cookies on your device from our third party service providers in connection with the Grappos site, such as an analytics provider that helps us manage and analyze Grappos site usage. Specifically, we use the Google Analytics service to monitor web site traffic and usage: here is a link to the terms of service for Google Analytics: You may stop or restrict the placement of cookies on your device or flush them from your browser by adjusting your web browser preferences, in which case you may still use the Grappos site, but it may interfere with some of its functionality. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your device without your knowledge. However, some of the information we collect may include data, such as IP address data or the identifiers associated with your device that are unique to your computer or device. We do not share this information with any third party.

6.4. How We Respond to “Do Not Track” Disclosures

We do not change our behavior in response to a web browser’s “do not track” signal.

7. General Information About You

We will use the personal information you provide and any general information we receive from you to provide products and services to your employer or business.

8. Protection Of Your Personal Information and General Information

8.1. Security Measures

In order to protect both the personal information and the general information that we receive from you through our website, we have implemented various security measures, including password protection for the server where the Company stores contact information that you may share with the Company.

8.2. Risk of Interception

Please keep in mind, however, that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While the Company strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any personal information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.

9. No Use Of This Site By Persons Under 18 Permitted

9.1 Registration Declined

Grappos intends only persons who are 18 years or older to use this website, since this website is aimed at businesses and not individual consumers. Personal registration information submitted by a person under the age of 18 will not be accepted.

9.2. Notice Concerning Children

PLEASE NOTE: We are a not a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 13, we will promptly delete any personal information that we received from you.

10. Who May Have Access To Your Information

Other than to the companies belonging to Grappos for the purposes set out above, and except as described in this policy, we do not sell, trade, or otherwise transfer your personal information or general information to third parties without informing you in advance. Grappos will release personal or general information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal or general information upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this policy.

11. Third Party Links

For your convenience and to improve usage of the website we may insert links to third parties on this site, primarily to allow business users of the site to see how the Company’s products and services are used by the Company’s business customers. This privacy policy does not apply to such third party websites. These links take you outside our service and off the Company’s site and are beyond our control. This includes links from partners that may use the Company’s logos as part of a co-branding agreement. The sites those links can take you to have their own separate privacy policy and although we seek to protect the integrity of our site, the Company is not liable for the content and activities of those sites. Your visits and access to such websites is at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit personal information.

12. Deleting Or Modifying Personal Information

You are welcome to update information you have provided to us about yourself or your employer or business at any time using the Contact page. If you wish to have the information you provided to us deleted, please email us at

13. Questions Or Comments

If you have any questions or comments relating to our website or the privacy policy, send an email to or write:

Grappos, LLC
PO Box 2344
Spartanburg, SC 29304
Attention: Privacy Compliance Officer

Last Updated: January 24, 2020

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