Frequently Asked Questions

Monthly rates start at just $300, with pricing based on the size and complexity of your product and account data. Brands with 5 SKUs and 2,500 locations typically pay just $300 per month. Every plan includes full setup, customization, and ongoing support—so you're not just getting software, you're getting a solution. Get a quote.

Yes—every Grappos customer gets dedicated, real-person support by email and phone. Whether you have a quick question or need hands-on help, our team is here to make sure your locator runs smoothly and delivers results.

We’ve got you covered. Whether it’s a quick update or a full refresh, just let us know—our team handles everything for you, fast. No forms, no tickets, no chasing. Just great service, every time.

Here are some examples; if you'd like to see more, request a demo.

• Hess Persson Estates
• Josh Cellars
• Teremana Tequila
• Riva de la Rosa
• Spritz del Conte
• Mother-In-Law’s
• Stone House Bread
• The Good Charcoal Company
• Cincoro Tequila
• Bonterra Organic Estates
• DAOU Vineyards
• Duckhorn Vineyards
• Ferrari-Carano
• Gray Whale Gin
• Rodney Strong
• [yellow tail]

While Grappos is the go-to locator solution for many top wine, beer, and spirits brands, it’s also trusted by companies across a wide range of industries—including packaged foods, consumer goods, and specialty retailers. Whether you sell through stores, online, or a network of dealers, Grappos delivers the tools you need to support product discovery and drive sales.

Absolutely. Even if you’re just getting started, Grappos makes it easy to help customers find your products and grow with your business. Our fully managed solution means you don’t need a dev team—or time you don’t have—to launch. We’ll get your locator up and running fast, so you can stay focused on building your brand.

Yes—Grappos is designed to work for teams of all sizes, with or without technical support. We handle the setup, customization, and ongoing updates for you. Installation is as simple as copying and pasting a code snippet, so you can launch quickly without relying on developers or internal resources.

Grappos stands out by offering a fully managed, brand-first locator solution at a fraction of the cost of enterprise platforms. Unlike self-serve tools or add-on features bundled into broader commerce platforms, Grappos focuses on delivering a premium customer experience, hands-on support, and powerful features—without the complexity or overhead. Many brands choose Grappos for our ease of use, fast implementation, and exceptional service.

Unlike self-serve tools that require you to manage setup, styling, data updates, and troubleshooting on your own, Grappos is fully managed for you. We handle implementation, customization, and ongoing support—so you get a beautifully branded, high-performing locator without adding to your workload. Our clients choose Grappos because they want expert help, not another DIY platform to babysit.

Grappos provides actionable insights into how customers search for your products—by location, product, retailer, and more. Our reporting dashboard helps you identify demand hotspots, track engagement, and uncover growth opportunities by market, product, or retailer. It’s the kind of data your sales and marketing teams can actually use to make smarter, faster decisions. Learn more about the Grappos SearchTracker here.

Yes. Many brands use their Grappos locator as a high-converting landing page for digital campaigns. Whether you're promoting a specific product, region, or retailer, we can tailor the experience to support your goals. It's fast to launch, fully branded, and helps turn ad clicks into store visits or online purchases.

Yes. Grappos allows you to include links to online retailers and marketplaces like Amazon, Doordash, Instacart, and others—alongside your store listings. We’ll help you customize the experience to support both ecommerce and retail sales without channel conflict.

Yes. Many brands use Grappos on product description pages (PDPs) to show customers exactly where to find a specific product online or nearby. We tailor the experience to match your PDP layout and drive conversions.

Absolutely. Grappos locators are fully customizable to match your brand’s fonts, colors, and imagery. We design each locator to feel like a natural extension of your site—not a generic widget.

We’ll send you a customized code snippet—just paste it into your website and you’re good to go. No technical expertise or developer required.

Yes—we’d be happy to share a demo version you can test directly on your site. Contact us and we’ll send it right over, along with tips to make the most of it.

The Product Locator lets users search for a specific product or brand—perfect for driving discovery of individual SKUs. The Store Locator shows all retail locations that carry any of your products, making it ideal for broader availability. Not sure which one fits your goals? Contact us and we’ll help you choose the best option for your brand.

Grappos locators work seamlessly on any website platform—including Shopify, Squarespace, Webflow, Wix, WordPress, and more. No matter where your site is built, we’ll make sure your locator fits in perfectly and is easy to install.

Grappos product locators are fully compatible with all major browsers, including Chrome, Firefox, Safari, and Edge. Your customers will get a seamless experience—no matter how they browse.

Absolutely. The Grappos locator is fully responsive and optimized for mobile—so users get the same seamless experience and full feature set, whether they're on a phone, tablet, or desktop.

Grappos product locators currently support the United States and Canada.

Yes. The Grappos locator meets the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, level AA standards. Learn more here.