Frequently Asked Questions


These are some of the most commonly asked questions about Grappos. If you have other questions or need additional support, please contact us directly.

Which browsers does Grappos support?

The Grappos Product Locator is fully compatible with all currently supported versions of Chrome, Firefox, Edge and Safari.

What configuration options are available?

The basic options include locator height & width, colors, and font. For more details, check out our Setup page.

Can I install an Account Locator on my Facebook page?
Are there any locator installations that I can use as a reference for my site?

Absolutely. Here are a few examples of responsive sites with properly configured locators.

Rombauer Vineyards

King Estate Winery

Murphy-Goode Winery

Gary Farrell Winery

The Hess Collection

Seghesio Family Vineyards

Blackbird Vineyards

Jamieson Ranch Vineyards

Does Grappos provide a reporting or analytics service?

Yes, it’s called the SearchTracker and is free to all clients with a current Grappos subscription.

Is it possible to build a custom locator that utilizes Grappos’ data?

All clients have access to the Grappos API so they can build the exact locator that suits their needs. There is no sharing of inventory data allowed between clients, so they only have access to the data they provide.