Below are some of the most commonly asked questions about Grappos. If you have other questions or need support, please contact us and we’ll get back to you right away.
Grappos will provide code containing your Unique ID (UID). Simply paste the code into your site. You can customize the locator using the configuration options described here.
Grappos is a managed service, so pricing is based on the amount of product and account data that is processed. Monthly rates start at $300. There is no additional charge for multiple websites, Facebook pages, or the API. To inquire about your rate, please contact us.
Yes. Our design is responsive, so all features work for desktop and mobile users.
Yes. However, Facebook requires that a page has at least 2,000 likes in order to install a custom page tab.
Yes. Our SearchTracker service is included in all plans.
Grappos locators are compatible with all currently supported versions of Chrome, Firefox, Edge and Safari.
We accept data via email, FTP, or directly from your data provider.
Yes. You can customize the locator using the configuration options described here.
The Grappos API allows developers access to the data required to build custom product locator solutions. The API is available to all Grappos customers at no additional cost. You can read about our API here.
Search URLs allow you to create shareable search links using specific search parameters. These are useful for customer service and social media teams who want to quickly point inquiring customers to available products in their area. You can read about our search URLs here.
Here are some examples. Please contact us if you'd like to see more: